Odoardo Space™ terms

These terms govern the lease of internet addresses from the Odoardo Space™ portfolio, together with their maintenance and technical operation.

Matters not regulated here are governed by the Sales Terms and the General Terms.

The Operator remains the registrant and administrator of the address throughout the contract. You acquire no rights to the domain and no claim to have it transferred, subject to the right to buy the address described in the “Withdrawing the service” clause.

You receive the right to use the address exclusively, within the scope agreed in the order, for the duration of the contract.

You may not make the address available to third parties, for a fee or free of charge, without the Operator's consent in documentary form.

Leasing an address grants no rights to trade marks and is no confirmation that using the address infringes no third-party rights in your sector.

We guarantee no search engine position, no recognition and no absence of earlier history for the address.

Starting an order reserves the address — and, for a package, every one of its addresses — for 30 minutes. After that it returns to the pool of available addresses, even if the order remains open.

The lease is decided by the order in which payments are made. A reservation is no promise of a contract. If, before your payment, the address was leased on the basis of an order paid earlier, we do not conclude a contract for that address and we refund the amount paid for it. For a package, we then conclude no contract for the whole package and refund the whole amount paid for it.

The order includes your declaration accepting the rules of use of the address and, for a regulated address, also the declaration of entitlement. Without these declarations the order cannot be placed.

The Operator may make going live conditional on confirming your details.

We prepare a package of several addresses at a common price individually and make it available through a link to the offer, valid until the date it states. A package is one contract: its addresses are leased, billed and ended together, save for the exceptions in the “Loss of an address from a package” and “No accepted document” clauses.

If the registrar or the body managing domain names blocks an address in a package or ends its maintenance for reasons beyond the Operator's control within the meaning of “The registrar's decision” clause, that address drops out of the package and the contract continues for the remaining addresses. The package rent is then reduced in proportion to the lost address's share of the sum of the individual rents of all the addresses the package covered at the moment of the loss, the lost one included, at the rates on the day of purchase, and we refund that share of the fee for the unused part of the period paid for.

We charge the rent shown beside an address — and, for a package of addresses, the common amount stated in the offer — for each monthly billing period. The rent covers the operation of the address described in the “Scope of operation” clause.

Suspending the service for arrears consists in disabling the address's routing and does not end the contract. When we may end it is set out in the “Late payment” clause.

Once a year we may index the rent by the average annual all-items consumer price index for the previous calendar year, announced by the President of Statistics Poland. We announce indexation, and you may terminate the contract before it takes effect, on the terms of the “Notice of a price change” clause of the Sales Terms.

At your request, the Operator sets up at the registrar a redirect of the address to the web address provided, in particular to a social network profile or a website, as well as the records required by your e-mail provider. You may also provide DNS records, which the Operator enters at the registrar, or the name servers of your own provider, to which the Operator delegates the address's DNS at the registrar. Each of these settings is referred to below as the “routing” of the address.

We usually set up the routing within one working day of receiving the details from you. Propagation time in the domain name system is beyond the Operator's control.

Operation covers maintaining and renewing the address and changes to its routing requested by you.

The service does not include certificates. The Operator neither hosts nor stores websites, mailboxes, your e-mail or the content the address leads to. They are maintained by providers of your choosing.

You are responsible for the content available at the leased address, within the limits of the “Responsibility for your content” clause of the General Terms.

The address may not lead to unlawful content, content misleading as to the identity of the sender, or content infringing third-party rights.

Reports of unlawful content and of breaches of the rules of use are handled under the procedure set out in the “Abuse reports and suspension of the address” section.

Where you collect personal data on the website or in the e-mail the address leads to, you are the controller and entrust the processing to a provider of your own choosing. The data processing agreement concluded when ordering Odoardo Lens™ or Odoardo Soul™ does not cover this service.

The address may not be used to send spam or phishing, for mass cold mailing, for sales automation built on unsolicited correspondence, or to distribute malware. If the address is placed on a warning list or blocked by the registrar through your fault, we may end the contract with immediate effect.

The address may not be used to impersonate other persons, brands, public authorities, courts, bailiffs or supervised institutions, to suggest that you hold a public office, have the status of a supervised entity, or hold a title, specialisation or qualifications you do not have, or to infringe rights to trade marks, business names, personal rights or other rights of third parties.

The rules of use of the address are the “Prohibited content”, “Prohibited uses”, “Impersonation and third-party rights” and “No onward provision” clauses. You accept them by the declaration made with the order.

You comply with the rules of the registry of the address's extension, provide true data and keep it current in Odoardo ID™. Where your use of the address would breach the registry's rules, the Operator may refuse to bring the address live or end the contract with immediate effect. We then refund the fee for the unused part of the period paid for or, if the address was never live, the whole fee.

For the duration of the contract no other entity uses the leased address.

Exclusivity covers only the addresses named in the order. It does not extend to similar addresses, spelling variants or other extensions.

The Operator does not undertake to withhold other addresses in the portfolio from entities in the same sector, unless agreed otherwise in documentary form.

Once the contract ends, an address you have not bought returns to the Odoardo Space™ portfolio and stops pointing to your content. You acquire no claims relating to traffic, search engine position or recognition built at that address.

For 30 days after the contract ends the address is not offered to anyone else, so that you can conclude the contract again.

As long as you pay and use the address in line with these terms, we cannot end the contract. We hold no right to terminate at the end of a billing period, nor any other discretionary route. An exception is withdrawing the service from the offer under all lease contracts, described in the “Withdrawing the service” clause, which gives you the right to buy the address. The contract, or part of it, may also end in the cases described in the “Immediate termination”, “The registrar's decision”, “Loss of an address from a package”, “Late payment”, “No accepted document” and “Loss of entitlement during the contract” clauses.

We may end the contract with immediate effect where the address is used unlawfully, in a way infringing the rights of third parties, or in a way infringing the Operator's personal rights, and in the cases described in the “Prohibited uses”, “Registry rules and your data” and “Restoration or termination” clauses, in the “Addresses indicating a profession of public trust, a title or a regulated activity” section and in the “Late payment” clause. Outside those cases the “The Operator does not terminate without cause” clause applies.

Subject to the “Loss of an address from a package” clause, if the registrar or the body managing domain names blocks the address or ends its maintenance for reasons beyond the Operator's control, the contract expires. We then refund the fee for the unused part of the period paid for. Reasons beyond the Operator's control include in particular the transfer or blocking of the address in execution of a decision issued in UDRP proceedings or other domain name dispute proceedings, or of a court ruling, where that decision or ruling rests on the way you used the address, and a change in the rules of the registry for the extension that makes it impossible for the Operator to keep maintaining the address, regardless of reasons on your side. A decision or ruling resting on the Operator's bad faith in registering or maintaining the address is not such a reason. The Operator's liability is then assessed on general terms, and the “No further claims” clause does not apply.

The date given in the call to pay referred to in the “Failed payment” clause of the Sales Terms does not end the lease by itself. If you do not pay the arrears by that date, we may end the contract with immediate effect by notifying you by e-mail. Until we do, the contract continues. The payment provider ending the subscription before that date is not such a notice and does not end the contract.

Where the Operator withdraws the Odoardo Space™ service from the offer under all lease contracts, it may terminate the contract without fault on your part, with 90 days' notice. We send the notice to the e-mail address assigned to your account. Until the notice period expires, you may buy the leased address for a price equal to 12 times the monthly rent in force on the day of notice and, for a package, all of its addresses together for 12 times the package rent. Once the price is paid, the Operator transfers the address to you at the registrar and bears the costs of the transfer. The right to buy the address applies where the rules of the registry for the extension allow the address to be transferred to you. If the transfer proves impossible after you have paid the price, we refund the amount you paid. We refund the unused part of the rent already paid.

The Operator's statement ending the contract or part of it is made in documentary form, states its ground and is delivered to the e-mail address assigned to your account. A refund due on termination is documented by a corrective invoice under the “Corrective invoice” clause of the Sales Terms.

The general rules of liability towards business customers are set out in the “Liability towards business customers” clause of the General Terms.

If you are an entrepreneur other than an entrepreneur with consumer-like protection, we are not liable for interruptions arising from the actions of registrars, domain name system operators, or decisions of the bodies competent for a given extension. If you are a consumer or an entrepreneur with consumer-like protection, we are liable to you on general terms, and your rights where the service does not conform to the contract remain unaffected.

If you are an entrepreneur other than an entrepreneur with consumer-like protection and the contract or part of it ends under the clause “The registrar's decision”, “Loss of an address from a package”, “Registry rules and your data”, “No accepted document” or “Loss of entitlement during the contract”, you have no further claims for damages beyond the refund those clauses provide.

A regulated address is an address the Operator has marked as indicating a profession of public trust, a protected title or a regulated activity, in particular one requiring a right to practise, entry in a register, a licence, a permit or a concession. You see the mark on the address's page and in the order. The absence of a mark does not release you from obligations under the law and under the rules of use of the address.

When ordering a regulated address, you declare that you, or the entity for whose benefit the address will be routed, are entitled to use the title or pursue the activity indicated by the address's name in the country where the services are provided or to which the content available at the address is directed, and that this entitlement will be kept for the whole duration of the contract. You notify the Operator of the loss, suspension or restriction of that entitlement without delay, and no later than within 7 days of that event.

We set up the routing of a regulated address only once you have uploaded in Odoardo ID™ a document confirming the entitlement — in particular a certificate of the right to practise, an extract from the relevant register or a permit decision — and the Operator has accepted it. Until then the address is not offered to anyone else, and withholding going live is not a failure by the Operator to perform the contract.

The period of 30 days from payment runs for each regulated address covered by the contract. If a document concerning a regulated address has not been accepted within that period, the Operator ends the contract and refunds the whole fee paid, and the address returns to the portfolio without a grace period. Until the period expires you may replace a rejected document with another upload. The expiry of the period does not affect a document uploaded within the period and awaiting the Operator's decision, and if the Operator rejects it after the period has expired, the contract ends in the same way as when the period expires without an accepted document. Where a regulated address forms part of a package, the contract ends only for the address without an accepted document: that address drops out of the package and returns to the portfolio without a grace period, the Operator refunds the part of every fee paid for the package that falls to it, computed at the rates on the day of purchase under the “Loss of an address from a package” clause, and lowers the rent for the following periods by that part. The contract continues for the package's remaining addresses. Where no address of the package would remain, the contract ends for the whole package and the Operator refunds the whole fee paid for the package.

If you lose the entitlement, or the Operator has reasonable doubts that it is held, the Operator may ask you to upload in Odoardo ID™ a current document confirming your entitlement or that of the entity for whose benefit the address is routed, setting a deadline of no less than 14 days. Where the address was not marked as regulated when the contract was concluded, only doubts that arose during the contract justify such a request, in particular as a result of a report or of the way the address is used. If the deadline set passes to no effect, the Operator may end the contract with immediate effect and refunds the fee for the unused part of the period paid for. The clause “The Operator does not terminate without cause” does not prevent this.

You are responsible for ensuring that the content available at the address and the correspondence sent from it comply with the law and with the ethical rules of the profession or activity concerned, including restrictions on advertising and on informing about the activity. Accepting a document confirms only that you presented a document confirming the entitlement. The Operator does not assess whether the address's name and the way it is used are permissible under those rules and, outside the cases described in the “Addresses indicating a profession of public trust, a title or a regulated activity” section, does not check your entitlement.

An address requiring a statement of compliance is an address the Operator has marked as indicating an activity governed by specific regulations, in particular investment services, trading in financial instruments or crypto-assets, or wealth management, without indicating a title to which a document confirming entitlement would relate. You see the mark on the address's page and in the order. The absence of a mark does not release you from obligations under the law.

When ordering such an address, you declare that its use, including the content available at the address and the correspondence sent from it, will comply with the regulations governing the activity indicated in the order, in particular with the requirements to obtain a permit, a licence or an entry in a register and with restrictions on advertising. The Operator does not verify the truth of this statement or your entitlement, and accepting the order does not mean that the way the address is used is permissible.

If the statement of compliance proves false, or the use of the address infringes the regulations referred to in the “Statement of compliance” clause, the Operator may end the contract with immediate effect. The clause “The Operator does not terminate without cause” does not prevent this.

A breach of the rules of use of the address, or unlawful content available at the address, can be reported through the “Report address abuse” form on the Odoardo Space™ page or, if the form is unavailable, by e-mail to [email protected]. What a report should contain is set out in the “Notifying unlawful content” clause of the General Terms. You may report phishing or impersonation without giving your name and e-mail address. You will then receive neither a confirmation of the report nor its outcome.

The report and suspension procedure described in this section is a voluntary standard of the Operator, not the performance of a statutory duty, because the Operator does not store the content available at the address. It does not limit the rights of the reporter or your rights under the law.

The Operator may suspend the address on the terms of the “Suspension of a service” clause of the General Terms and, without prior demand, also where a report or other information makes unlawful content available at the address plausible. Suspension consists in disabling the address's routing at the registrar: switching off the redirect, removing the records entered, or withdrawing the DNS delegation.

We notify you of a suspension unless doing so would prevent or hinder the actions of competent authorities. A notice withheld for that reason is sent once the obstacle ceases and at the latest when the address's routing is restored, unless the law or the authority's request still does not allow it. You may contest the suspension in the “Help” tab of Odoardo ID™ or by e-mail to [email protected], on the terms of the “Restrictions on our own initiative” clause of the General Terms.

The Operator restores the address's routing without delay once the breach has been remedied or the report proves unfounded. In the event of a serious or repeated breach the Operator may end the contract with immediate effect.

A suspension caused by a breach on your side does not release you from the fees for the period of suspension and gives no right to their refund. If the report proves unfounded, we refund the fee for the period of suspension in proportion to the number of days, counted at 30 to a month. For a package we refund the part of the package rent that falls to the suspended address, computed under the “Loss of an address from a package” clause at the rates on the day of purchase. If you are an entrepreneur other than an entrepreneur with consumer-like protection, you have no claims arising from the suspension beyond that.

The Operator complies with orders of courts and public authorities addressed to it concerning the address, in particular an order to suspend the address's routing or to provide information, and informs the authority that issued the order of the action taken. We notify you of compliance with an order under the “Notice to you” clause.

If a third party makes it plausible that the address or the way it is used infringes its rights, we may disclose to it your name or business name and e-mail address to the extent necessary to pursue its claims. We notify you of the disclosure unless the law or an authority's request does not allow it. The basis for this processing is described in the Privacy policy.

This document applies in version 2026-10-01.